Privacy Policy
Effective date: September 10, 2026. LottoSync ("we", "us" or "our"), based in the State of Tennessee, United States, operates the LottoSync application. This page informs you of our policies regarding the collection, use and disclosure of personal data and device permissions when you use our app. Contact: 1000knoxville@gmail.com.
1. Information collection and use
To provide and improve our service, we may require you to provide certain personally identifiable information, including but not limited to an email address for account authentication, your name, your store name and address, and the lottery inventory, shift and scan records you enter.
2. Device permissions (camera)
LottoSync requires access to your device's camera exclusively for the purpose of scanning lottery ticket barcodes. We do not record video, capture photos, or transmit camera feed data to external servers outside of the explicit barcode scanning function.
3. Third-party services
We use Supabase as our secure backend infrastructure to store your account details, scan logs, and inventory data, a payment processor to handle subscription billing (we never store your full card details), and an email provider to send shift reports and alerts. All data is encrypted and securely isolated. We do not sell your data to advertisers or third parties.
4. Security
We value your trust in providing us with your information and strive to use commercially acceptable means of protecting it. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Age restriction and intended use
LottoSync is a business tool for licensed lottery retailers and their employees. It does not sell lottery tickets, accept wagers or pay prizes. The app is intended for users aged 18 and over, and it is not directed to children. We do not knowingly collect information from anyone under 18.
6. Data retention
We keep your store, shift and scan records for as long as your account is active, because the app relies on that history for reconciliation and audits. After you cancel, we retain your data for 90 days so you can reactivate or export it, then delete or anonymize it. Billing records are kept longer where tax or accounting law requires it.
7. Account and data deletion
You may request deletion of your account and associated data at any time by emailing 1000knoxville@gmail.com from the address on your account, or by using our contact page. We confirm the request and complete deletion within 30 days, except for records we must keep by law. Owners can also remove individual employee accounts from the Team Management screen.
8. Your choices
You can view and export your shift and audit reports as CSV from inside the app, correct your store and account details in Settings, and turn email or push alerts off at any time in Settings.
9. Changes to this policy
We may update this Privacy Policy from time to time. We will post the new policy on this page and update the effective date above. Material changes will also be announced in the app or by email.
10. Contact us
If you have any questions or suggestions about our Privacy Policy, contact LottoSync at 1000knoxville@gmail.com or through our contact page.
Questions? Contact our team.